Brian Chesky’s new playbook

There's this negative term called micromanagement. And I think I think there's a difference between micromanagement, which is like telling people exactly what to do in being in the details. Being the details is what every responsible company's board does to the CEO. It doesn't mean the board is telling them what to do. But if you don't know the details, how do you know people are doing good job? People think that great leaders job is to like hire people and just empower them and do a good job

Designers in the valley are very, very frustrated with the product development process. Not to say the product managers, but they're extremely frustrated. I think a lot of designers feel like they're compromising. Many designers, I know, heads of design. Well known heads of design. I told them they're not designers. They're design administrators. They're running a design service organization. Because Silicon Valley often treats design as a service organization

We don't have a chief product officer title. But if we had one, it would be me. I wouldn't have a chief product officer. I think the CEO should be basically the chief product officer of a product or tech company. And the CEO is not the chief product officer. Then I don't know if they're a product or tech-led company. Maybe that's okay if they're an ops company or if they're a marketing company or if they're not a tech company at all. But ultimately, I think the founder CEO should be that person