Jan 31, 2025

Progress motivates action

Progress motivates action. It’s not just the reward; it’s the feeling of progress that drives commitment.

Two groups of customers were given punch cards awarding a free car wash once the cards were fully punched. One group was given a blank punch card with eight squares; the other was given a punch card with ten squares that came with two free punches. Both groups still had to purchase eight car washes to receive a free wash; however, the second group of customers—those that were given two free punches—had a staggering 82 percent higher completion rate.

Hooked: How to Build Habit-Forming Products

About Max Antonov
I’m Max, a father of two, Product Director & Product Coach from Sydney. I write about leadership, product management and life.
Feel free to reach out: [email protected].
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