Feb 19, 2025
Results First
Your first responsibility as a manager is to deliver results.
Not culture. Not vibes. Not endless check-ins. Results.
Too many new managers fall in love with the performance of management. They build dashboards, run meetings, create documentation, set up Slack channels. It feels like work. It looks like leadership. But it doesn't move the needle. Teams can be busy all week and still achieve nothing.
Being a manager isn't about activity. It's about outcomes.
That means results come first. Every time. Not effort. Not intention. Not process. If the team is working hard but nothing important is getting shipped, fixed or sold, the problem starts with you. As a manager, you're now on the hook for what gets done - not just how people feel about doing it.
So start with clarity.
Define what success looks like. Not in vague mission statements, but in targets. Set goals that can be measured. Revenue. Uptime. Churn. Output. Usage. Pick what matters, then work backwards. If the goal is shipping a new feature by June, break down what needs to happen by April, by next week, by today. Make progress visible. Give your team something solid to aim at.
Next: align the team.
Nothing kills output faster than everyone rowing in different directions. Sit down with each person. Make sure they know what matters. Not just what they're doing, but why. Tie their work to the bigger goal. If they can't explain how their task moves the team forward, either the task is wrong or your communication is. Both are your responsibility.
Then get out of the way - but stay close.
Your job isn't to micromanage. It's to unblock. Ask where they're stuck. Ask what's slowing them down. Then fix it. If they need access, get it. If they need context, provide it. If a dependency outside the team is dragging, escalate. Your job is to make progress easier. Every blocker you remove is a step closer to results.
Hold the line on accountability.
If someone drops the ball, say so. If a deadline slips, address it. Don't hide behind “we're all doing our best.” Best isn't the goal. Output is. That doesn't mean turning into a tyrant. It means staying honest. Start with yourself. Own your misses. Share your learnings. Then expect the same from the team. If the team trusts your standards, they'll rise to meet them.
This isn't about pressure. It's about focus.
Teams do better work when the target is clear and the path is unblocked. That's your job as a manager - to create the environment where good work gets done, and to hold the team to the standard that work demands. Culture matters. But culture without delivery is just mood. Vibes don't pay salaries. Results do.
So remember what you signed up for.
You weren't promoted to coordinate. You were promoted to drive output. You were put in charge to get results. Be kind. Be fair. But above all, be clear. Your success as a manager doesn't come from how much your team likes you. It comes from what your team delivers.
Because results are your real job description.
I’m Max, a father of two, Product Director &
Product Coach from Sydney. I write about
leadership,
product management
and
life.
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