📘 Most product teams don't understand revenue. They know user needs, but not what closes a deal. They talk to customers, but rarely prospects. That's a big gap. Product decisions often ignore willingness to pay, sales pressure, and retention blockers - because they're seen as “someone else's job.”
📘 They moved from slow waterfall to fast Agile. But fast doesn't mean right. Shipping the wrong thing quickly just piles up tech debt and wastes money... read more
📘 The early Superhuman team did something most founders would find wild: they ignored most customer feedback. Not because it wasn't useful - but because most users weren't the right users. To find product-market fit, you need to make something some people really love. Not something everyone just kind of likes. This means identifying your "very disappointed" cohort - the people who would be devastated if your product disappeared - and doubling dow... read more
📘 You don't need more people to do more work. Most teams slow down as they grow. Speed and capacity come from clarity, cohesion, and trust - not headcount. A smaller, sharper team gets more done with less.
📘 37signals runs 4 SaaS products with 60 people. Not long ago, they were at 80, and everything moved slower. Managing a larger team created more overhead, more layers, more drag. Back at 60, they're shipping more than ever. Two new products are... read more
Everyone Must Row in the Same Direction
Clarity beats compromise. Instead of negotiating how to run Airbnb, Brian made a clear call: unify under one roadmap, one set of priorities, and one way of working. Less micromanagement. More detail. Everyone moving together.
In the Details Is Where Leadership Lives
Brian rejects the stigma around micromanagement. He distinguishes it from “being in the details,” which he says is a sign of true leadership. Y... read more
Stop Making Progress, Start Job Hunting
The moment career progress stops, job searching begins. Most people don't know how to find a better job because they don't know themselves. Moesta interviewed and coached over 1,000 people, discovering that without deep self-awareness, most land in roles worse than before.
Jobcation: A Reset for Your Career
After high-intensity roles - especially in startups - a “jobcation” can help. This is a low-effort jo... read more
📘 Most marketers are solving the wrong problem. You don't need a new channel. You need to know what makes you different. When you figure that out, the rest gets simple.
📘 The conversation tackles the myth of dying marketing channels and reframes the problem. The issue isn't that SEO or LinkedIn is “dead.” The issue is everyone's doing the same stuff, copying the same playbooks, pushing the same noise. Even worse - AI is now generating that same n... read more
📘 Sales teams built around short-term incentives create long-term drag. Here's what's happening inside most B2B SaaS companies. Sales reps like “Gary” overpromise because they're incentivised to close deals, not build sustainable value. Product and support teams get blindsided. Customers churn. Internal trust crumbles. Gary's just doing what he's paid for - but the cost to the business is compounding.
📘 The future isn't no-sales. It's product-led... read more
Branding: A Promise Kept Every Time
A brand isn't a logo. It's a promise. In a crowded AI market, success isn't about having AI - it's about solving problems. Loyalty comes from defining a clear promise and keeping it. Trust, not flash, is what users remember.
Empathy Drives Great Products
Empathy means understanding users deeply. Products fail when they expect people to “figure it out.” Simplicity should guide every design decision. Make every i... read more
Key takeaways from Lenny's podcast: "How a great founder becomes a great CEO | Jonathan Lowenhar"
Most founders struggle to make this distinction. The instincts and drive that help you launch a business aren't enough to scale it. That's why the best leaders lean into building the craft of being a CEO.
Here's what I learned about how founders can do just that:
Trust your intuition - but only when it's quiet.That “quiet voice” inside you often know... read more
Key takeaways from Lenny's podcast: "Identify your bullseye customer in one day | Michael Margolis"
That's the promise of the Bullseye Customer Sprint, a framework shared by Michael Margolis (UX Research Partner at GV). It's all about focusing on the right customer at the start of your journey - avoiding wasted effort and accelerating clarity for your team.
Instead of chasing broad customer profiles, Margolis advises narrowing down to a small, sp... read more
I recently listened to Lenny's podcast, where he spoke to Dalton Caldwell, Managing Director at Y Combinator, and discovered a few interesting insights. Here are 10 of them:
To succeed in a startup keep going, try new things and believe in your idea.
Airbnb faced multiple challenges and setbacks before achieving success, including the possibility of shutting down several times prior to entering Y Combinator. The founders of Airbnb, Brian Chesky, ... read more
Basecamp went big this week!
There's a lot of hate and negative vibes around the recent Basecamp's corporate policy changes. See the announcement “No more societal and political discussions on our company Basecamp account”. People were quick to accuse DHH and Jason Fried of eliminating freedom of speech.
I'd like to share four points.
I respect DHH and Jason for being very clear on what they believe the right thing for Basecamp is. There's nothi... read more