DACI: a decision-making framework
The DACI model may seem like it belongs in a government procurement document, but it doesn't. It is actually a decision-making framework that is quite useful fo...
May 15, 2026
Misalignment is one of the most common (and costly) issues in product development, project planning and team collaboration. Whether it's about the problem you're solving, the solution you're building or simply the language you're using, assumptions often go unnoticed until it's too late.

1. Surface Hidden Assumptions
People often agree verbally, but are visualising completely different things. Putting ideas into writing reveals these mismatches early.
2. Create Shared Understanding
Writing clarifies your own thinking and gives others something concrete to react to, challenge, and align with.
3. Enable Asynchronous Collaboration
Not everyone is in the same room or timezone. A written artefact (like a user story map or brief) allows everyone to engage in their own time.
4. Reduce Future Friction
What feels like a tiny misunderstanding today can snowball into big problems later. Written alignment now prevents costly rework down the line.
User story mapping is a collaborative visual exercise that helps teams define the user journey and prioritise features. More than just a diagram, it's a tool to:
If no one has written it down yet, that's your cue. Misalignment loves ambiguity. Writing brings clarity and saves time, money, and trust later.
Document early. Share often. Align before you act.
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