Trust grows when care takes the form of action.

Teams don’t excel in comfort; they grow through accountability. A challenge, a nudge or a push is a signal of shared commitment. Speaking up shows someone values the team enough to stay invested and engaged.

Without trust, feedback sounds like conflict. With trust, it becomes progress.

Behaviours shape how others perceive us, often without our awareness. Some actions we accept as part of who we are. Others remain hidden, unnoticed until someone highlights them.

In the workplace, these unnoticed behaviours can affect team dynamics. If something seems inappropriate, a direct conversation is the best approach.

The Situation-Behaviour-Impact model simplifies these conversations, keeping feedback focused on specific actions and their effects.

Asking for help drives progress.

The strongest teams thrive on trust, communication and self-awareness. Silence in struggle delays outcomes and keeps answers out of reach.

Great leaders create environments where asking for help feels safe. Confident individuals know when to lead, when to listen and when to ask.

Clarity is a PM’s superpower. Early in a career, speed feels like the ultimate skill. Later, strategy seems like the key. Over time, it becomes clear - strong communication makes the difference.

Brilliant strategies crumble without understanding. Clear communication creates alignment. Alignment builds trust. A team that trusts your judgement will follow your lead, and leadership confident in your clarity will give you room to excel.

Great PMs don’t just build products. They build trust by making the complex simple and the ambiguous clear.

Feedback often triggers defensiveness. Misunderstood intent feels like an attack.

Clarity is your shield. When offering feedback, state your purpose plainly. Highlight the goal—helping, not harming.

Good feedback strengthens, never wounds. Make your intent impossible to misread.

Not everything broken is yours to fix. But recognising and communicating the problem? That’s on you.

Taking responsibility doesn't mean solving every issue yourself. It means speaking up, sharing the truth and ensuring others are aware. Ignoring the cracks won't make them disappear.

You can't fix what you refuse to see—or refuse to say.