Glossary term

One-way door and two-way door decisions

A way to separate difficult-to-reverse decisions from decisions that can be changed relatively easily.

Also known as: one-way door, two-way door, one way door decision, two way door decision, reversible decision

A one-way door is a decision that is costly, risky or difficult to reverse once made.

A two-way door is easier to undo. The team can make the decision, see what happens and change direction without serious consequences.

The distinction helps decide how much scrutiny a decision needs.

Two-way door decisions can usually be pushed closer to the people doing the work. One-way door decisions deserve more involvement from senior leaders because the cost of being wrong is higher.

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