"The Five Dysfunctions of a Team": Teams That Need It Most Can't Use It
The Five Dysfunctions of a Team. One of my favourite books and from experience these problems don't look like problems when you're in them. Absence of trust loo...
Apr 2, 2025
Feedback delayed is feedback diluted.
After two weeks, the lesson goes cold. Details fade. Emotions disappear. What could've been a clear moment becomes a blur.
You try to explain what went wrong. Or what went right. But the context's gone. The person nods but doesn't feel it. They can't replay the moment in their head. The energy's moved on.
Feedback works when it's fast. “In that meeting just now…” hits different than “Remember that thing two weeks ago?” One feels sharp. The other feels vague. Fresh feedback still has signal in it. Wait too long, and all you're left with is noise.
Don't hold it back. Say “great job” when the win is fresh.
If something was worth noticing, it's worth saying. Right now. Say it while the moment's still alive.
Keep reading
The Five Dysfunctions of a Team. One of my favourite books and from experience these problems don't look like problems when you're in them. Absence of trust loo...
I've seen senior leaders talk about empowerment until it means giving up control. It's a problem if you want to build a product-led tech company. Product teams...
The first 5 people don't need culture written down. They were there when it formed. The problem starts somewhere around 20, maybe 30. New hires watch the tenure...
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