I'm a father of three from Sydney, a Product Director and a Product Coach. I write about product management and run the Product Manager community.
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  1. The Purpose of a Strategy


    I had to read a 30-page strategy document when I just started working as a software engineer.
    I couldn't understand it.
    I was lost.
    Only later in my PM career did I realise that it wasn't my fault. T... Read more
    Apr 15, 2023
  2. No-Reply Emails


    Have you ever received an email from a service or business that you wanted to reply to because you had a burning question? But then discovered it came from a "no-reply" address?
    Did a mixture of "Arg... Read more
    Apr 15, 2023
  3. SCQA Framework: Examples and How to Use It


    The SCQA (Situation, Complication, Question, and Answer) framework, also known as the Minto Pyramid Principle, is a communication and problem-solving tool that breaks down complex ideas into simpler,... Read more
    Mar 9, 2023
  4. Product Strategy Canvas Notion Template


    Are you having trouble defining and communicating your product strategy? The Product Strategy Canvas Notion Template is just what you need to get started.
    Inspired by Melissa Perri's article "What is... Read more
    Mar 7, 2023
  5. What Makes a Good Product Manager?


    Product management is a challenging position that calls for a broad skill set and familiarity with several aspects of business. Being a good product manager requires more than just having a specific ... Read more
    Feb 5, 2023
  6. The 3 Leadership Books Every Product Manager Should Read

    Being a product manager presents a difficult task since you don't have any subordinates. Achieving success means finding methods to persuade and guide individuals without the power of the organisation... Read more
    Nov 20, 2022
  7. This is what happens when a colour blind person gets a DJI Mavic Pro.

    Yasawa Island, Fiji


    Yasawa Island, Fiji


    A boat in Fiji


    Yasawa Island, Fiji


    Yasawa Island, Fiji
    Nov 12, 2022
  8. Product Management Coach

    I've built and grown multiple product teams - big (corporate) and small (startups).
    My philosophy is that for any business to succeed, it needs teams. Teams need to be motivated, aligned and equipped... Read more
    Sep 12, 2022
  9. Product Development Roles and Responsibilities

    The product doesn't build itself.
    People do. And too many teams forget that roles aren't just titles - they're levers. Each one pulls weight differently. And when they're not clear, the whole machine ... Read more
    Jun 16, 2022
  10. "The Mom Test" - Book Summary

    Just finished reading a book by Rob Fitzpatrick "The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you". It's an excellent book - short, prac... Read more
    Aug 28, 2021
  11. Changes at Basecamp

    Basecamp went big this week!
    There's a lot of hate and negative vibes around the recent Basecamp's corporate policy changes. See the announcement “No more societal and political discussions on our com... Read more
    May 2, 2021
  12. Jobs To Be Done (JTBD) in Purpose Statements

    While scrolling through a number of lists outlining the ‘purpose', ‘vision' and ‘mission' of organisations, I spotted a pattern – some of them reference all three types of jobs from the "Jobs To Be Do... Read more
    Apr 28, 2021
  13. Product Management FAQs

    Product managers decide what to build next. They are accountable for the overall success of the product.
    Product Managers drive the vision, product strategy, user experience, execution, and success of... Read more
    Nov 16, 2020
  14. Building Trust with a Founder

    First of all, make sure that you understand the founder's context, the things the founder cares about and worries about, and the overall vision.
    One of the most important things is to get to the bott... Read more
    Aug 9, 2020
  15. Tips for Aspiring Product Managers

    As a Product Manager, you are given the opportunity to solve customer and business problems.
    It all starts with learning about business goals and understanding how the business operates. Simultaneousl... Read more
    Aug 8, 2020
  16. How to Get Into Product Management With No Experience


    Getting into product management with no experience may seem daunting, but you can achieve your goal by breaking it down into smaller steps. Start by taking on a pet project, reading business books, g... Read more
    Jul 28, 2020
  17. Reflections on “Atomic Habits” by James Clear

    Earlier this year, I finished reading Atomic Habits by James Clear. I'd like to share key insights that have helped me form a couple of good habits. Here is my reflection on Atomic Habits.

    James Clea... Read more
    Jul 24, 2020
  18. How THE ICONIC continuously improves customer experience

    At THE ICONIC we are passionate about creating great customer experiences. It's quite common for us to evolve our rituals and processes to support our customers' needs. Coupled with this, whenever we ... Read more
    Jun 23, 2020
  19. Skills Over Tools, People Over Certificates

    Product management advice often focuses on mastering tools, but tools are just a means to an end. Spending too much time on them can distract from what matters most - understanding customers and solvi... Read more
    Feb 4, 2020
  20. The benefit of a small product team

    In an organisation, when a decision to create a new product is made, there is a high chance that one of the existing teams will be allocated to the task right away. Management expectation is always hi... Read more
    Apr 4, 2017
Feel free to reach out: [email protected].