I'm a father of three from Sydney, a Product Director and a Product Coach. I write about product management and run the Product Manager community.
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  1. Japan's mastery of small-space solutions shows in designs like a basket under a cafe chair and an umbrella holder. These simple ideas maximise convenience and keep spaces uncluttered.
    A chair in Japan
    Dec 13, 2024
  2. A team doesn't always need a dedicated product manager.

    In startups, founders often take on this role naturally, using their deep understanding of the market and their vision for the product.

    In larger companies, if the team already has a strong handle on strategy, data and market needs, they can absolutely operate without a formal PM. However, someone still needs to take charge of the product function - making prioritisation decisions clear and aligning the team around common goals.
    Dec 12, 2024
  3. I had a lovely 11km walk (included a nice hill climb) over two hours from the hotel to Fushimi Inari Taisha, one of Japan's most iconic Shinto shrines in Kyoto.
    Fushimi Inari Taisha. The Torii Gates

    The pathway up Mount Inari is lined with over 10,000 torii gates, each inscribed with the donor's name and the date of their donation.
    Fushimi Inari Taisha. Kyoto View

    The shrine itself extends across Mount Inari, with the summit standing at around 233 metres - a great workout!

    Scattered throughout the grounds are stone fox statues, which are considered messengers of Inari. Many of these foxes are depicted holding keys in their mouths, symbolising the key to a rice granary.
    Fox Statues (Kitsune)

    The fox statues wear bright red scarves as a way to show respect and thanks to the spirit they represent. The red colour is also thought to keep away bad spirits and bring protection.
    A walk to The Torii Gates
    Dec 12, 2024
  4. Kyoto tower

    Visited Kyoto Tower (131 metres tall, completed in 1964, inspired by a candle-like design). While it's undeniably an iconic structure, the observation deck was surprisingly small, with a ceiling so low I could touch it with my hand.

    Despite being built to withstand earthquakes and typhoons, the slight movement of the deck was noticeable - which definitely freaked out Em a bit!
    Kyoto Tower View

    Kyoto Tower
    Dec 11, 2024
  5. Feature prioritisation isn't always about frameworks like ICE (Impact, Confidence, Effort), Kano or MoSCoW.

    Sometimes, it's about building momentum - creating buzz, lifting your team's morale, staying ahead of competitors or even strengthening internal relationships.

    The challenge is finding the balance between chasing these quick wins and staying true to your long-term vision.
    Feature prioritisation isn't just frameworks. It's balancing quick wins for momentum with staying true to your long-term vision.
    Dec 11, 2024
  6. Nijō Castle, built in 1603 as a residence for Shogun Tokugawa Ieyasu, is a place best experienced in person. Its cypress-wood architecture and extensive gardens are amazing, far beyond what photos can convey.
    Nijō Castle. The moat

    Nijō Castle Garden

    Nijō Castle. View from the ruined tower.

    Nijō Castle Garden
    Dec 10, 2024
  7. I've applied for the Sydney Marathon 2025.

    Now that it's a major event, you have to apply and hope for the best to secure an entry. Fingers crossed!

    Sydney Marathon 2025
    Dec 10, 2024
  8. Takeaways: "The Cold Email Handbook"

    I recently read The Cold Email Handbook and since my experience with cold emails is pretty limited, it was a good deep dive into how things work at scale. One of the biggest challenges is how often yo... Read more
    Dec 10, 2024
  9. One of the biggest game-changers in my career has been learning to think through writing. I used to spend so much time just “thinking” about problems without making any real progress.

    Now, I write the problem down. I refine it, tweak it, explore it from different angles, visualise it and ask ChatGPT for new angles. Once that's clear, I map out ways to solve it - my plan. But I don't stop there.

    Real understanding of the problem comes through action. Progress brings the most valuable insights.

    Problem-solving isn't linear. You can't fully define a problem until you start solving it and you can't predict when it'll be fully defined - or resolved.

    Clarity comes as you move forward.
    Dec 10, 2024
  10. The first full day in Kyoto, a city home to over 1,600 Buddhist temples and 400 Shinto shrines.

    Busy Nishiki Market on Monday morning.
    Nishiki Market in Kyoto


    There are many wires hanging from the poles. I'm not sure why they don't bury them underground - perhaps it's due to earthquakes.
    Kyoto - cables


    The city has strict height restrictions, preserving its low-rise, picturesque views.
    A street in Kyoto


    A road sign that looked like an alien holding a child.
    Kyoto - Zombie Dad


    And the streets here? They're typically narrow and quiet.
    kyoto - typical street


    Fushimi Inari Shrine at night
    Fushimi Inari Shrine at night
    Dec 10, 2024
  11. Mistakes teach faster than manuals. But only if they're visible. And shared before they sit quietly and start to build up.

    When a leader owns a mistake in front of their team, something powerful happens. The room relaxes. People stop pretending everything is perfect. They stop tiptoeing. It sends a message that trying, failing and learning is part of the job - not a threat to it.

    Most teams don't freeze from lack of skill. They freeze from fear. Fear of saying the wrong thing. Fear of trying something new. Fear of being the only one who didn't get it right. But when a leader steps up and says, “Here's what I got wrong, here's what I learned and here's what I'm changing,” that fear starts to fade.

    Because the next time something goes sideways, there's no hiding. You've already shown how it's done - how to take ownership, how to bounce back.

    But don't overdo it. This isn't about dumping your insecurities on your team or confessing every minor wobble. It's not a therapy session. Oversharing makes people uneasy.

    So keep it simple. Share what's useful. Wrap it in action. Frame the mistake as a lesson, not a spiral. Make it clear you're learning faster than before - and pulling the team forward with you.

    Mistakes teach faster than manuals. But only if they're visible
    Dec 10, 2024
  12. Japanese post boxes are delightfully short. Their tops barely reach belly-button height.

    This compact design is no accident. It prioritizes accessibility, ensuring children and wheelchair users can easily reach them.

    Japanese post boxes
    Dec 9, 2024
  13. Seth Godin & Lenny

    Branding: A Promise Kept Every Time
    A brand isn't a logo. It's a promise. In a crowded AI market, success isn't about having AI - it's about solving problems. Loyalty comes from defining a clear promi... Read more
    Dec 9, 2024
  14. Today, we took the Shinkansen from Odawara to Kyoto.
    Shinkansen. Odawara --> Kyoto

    The experience was smooth and hassle-free. The train covered an impressive 365 km in just 2 hours and 5 minutes.

    Travelling with luggage wasn't an issue at all. While there wasn't enough space for my suitcase on the overhead shelf, it fit comfortably in the legroom area and between the seat in front of Em.
    Shinkansen. Leg space

    Shinkansen. Odawara --> Kyoto
    Dec 8, 2024
  15. Last night, I went for a "traditional" Japanese dinner for a change 🙈

    One thing that's been a bit tricky about food in Japan is finding accessible vegetables. Sure, you can track down tomatoes and lettuce but it's not as simple or as common as in Australia.

    Supermarkets aren't as common in urban areas, with most shopping options centred around smaller convenience stores like 7-Eleven and Family Mart.

    Burget at Hyatt Regency Hakone Resort and Spa
    Dec 8, 2024
  16. A powerful strategic narrative creates clarity, not complexity.

    If you're a business leader, team lead or strategist looking to align and motivate people around a clear direction, the posts you've shared offer a goldmine of principles that support and extend the Strategic Narrative Tool (from Strategy Needs Good Words). That framework asks teams to define who they are, where they're going and why it matters - then communicate it in a way that inspires action. Here's how your writing already lives that out:

    Start with decisions, not slogans. Your offsite advice is sharper than most strategy decks:

    “What will we say no to? What will we fund? What changes Monday morning?”

    That's not theory. That's a story people can follow. Strategic narrative works when it starts with choices.



    Make clarity the culture. Culture isn't vibes - it's behaviours.

    “What's praised. What's punished. Used in hiring. Reinforced in feedback. Lived under pressure.”

    Strategic narratives lose power when values sound good but mean nothing. You show how to anchor them in action.



    Keep repeating the vision. You call out a mistake many founders make:

    “They think one deck, one all-hands, one strategy doc is enough.”

    But repetition builds rhythm. A good narrative becomes the background music of the company.



    Direction beats alignment. When teams stall, it's not due to lack of planning. It's lack of clarity.

    “Don't confuse a plan with a strategy. Don't confuse activity with progress.”

    Strategic narratives should simplify the noise, not add to it. You deliver that.



    If someone asked how to put a strategic narrative into action, this writing is the how.
    No fluff. Just sharp words, used well, to drive clarity and action.
    That's what moves teams. That's what builds belief.

    Strategic Narrative Tool
    Dec 8, 2024
  17. Visited Odawara Castle this afternoon - a place steeped in history. Once the base of the Hojo Clan, it grew into one of the region's most formidable fortresses. At its height, the castle town was protected by an incredible 9-kilometre moat and earthen walls. Sadly, much of it was destroyed during the Great Kanto Earthquake in 1923.
    Odawara Castle

    Odawara Castle

    Odawara Castle

    Odawara Castle
    Dec 8, 2024
  18. I can't recall where I found this picture, but it's such an interesting analogy. Leadership is like farming - nurture the right conditions and growth will follow.

    That said, sometimes you end up with the wrong crops or weeds mistaken for crops and it's just as important to weed those out.

    Great leaders think like a farmer
    Dec 7, 2024
  19. Hotel Indigo Hakone Gora
    The entrance of Hotel Indigo Hakone Gora - a traditional Japanese rickshaw with its vibrant red upholstery adds a touch of tradition.
    Japanese rickshaw

    A vintage-style wall phone with rotary dial.
    Vintage-style wall telephone

    Our room comes with a private Japanese onsen (hot spring).
    Japanese onsen (hot springs)
    Dec 7, 2024
  20. Today we visited Lake Ashi (Onshi-Hakone Park), a stunning crater lake in Hakone known for its natural beauty and breathtaking views.
    Onshi-Hakone Park

    Lake Ashi was formed around 3,000 years ago after a volcanic eruption of Mount Hakone. It's also famous for its sightseeing cruises, where pirate-themed boats take visitors across the lake for a fun, scenic experience. We skipped the cruise this time - it was a bit chilly at 7°C and windy!
    Onshi-Hakone Park

    Onshi-Hakone Park

    Onshi-Hakone Park
    Dec 6, 2024
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