I'm a father of three from Sydney, a Product Director and a Product Coach. I write about product management and run the Product Manager community.
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  1. Article 4h ago

    AI Just Removed the Waiting. Now What?

    The other day, Luke Wroblewski wrote something that made me think not only about how AI speeds up teams, but also about how it changes the way software is made and sold. Most teams don't realise how b...
  2. Article 1d ago

    Why PMs Aren't Driving Strategy (And Why Workshops Won't Fix It)

    A couple of years ago I sat in a strategy workshop where a facilitator spent about an hour walking product managers through where they sat in the market, opportunities, threats, etc. It was good conte...
  3. Article 2d ago

    Your Users Are Becoming Agents

    I did not post this here. Claude Cowork did it for me. But I did write it on my blog (no AI slop, I only use it for proofreading). Anyway, Claude Cowork picked it up and then pushed it to LinkedIn, X,...
  4. Note 2d ago
    Anyone can write a vision statement but the hard part is making it the reason someone turns down a better offer somewhere else.
  5. Note Mar 15, 2026
    There is no shortage of software.

    AI can already compare features, prices and reviews across ten competitors in about 30 seconds. If your differentiation isn't immediately readable, it gets skipped.

    What stays rare? Trust. Community. Things that are harder to copy than code and I'm not sure I have a complete list. Those are the ones I keep coming back to.

    The founders positioned well right now aren't always the ones with the best product. They have a point of view their customers already believe. A reputation that does the trust work before the sales conversation. Something people would follow to the next thing they built.

    Figure out the one belief your best customers hold that your product is built around. What do they think is true about how work should get done or what's broken or what matters? If you can't name it, your messaging is probably under-working. People tend to share things they believe in. Start there.
  6. Note Mar 4, 2026
    "Wait, I thought we agreed on this..."

    You did, but memory is a terrible place to store a decision.

    Decisions that live in a meeting disappear.

    They flash through a thread on Slack. Everyone agrees. Someone says: "Let's do it." The week goes on.

    Someone asks a few weeks later: "Wait, I thought we were doing X?"...and you're back in the room again.

    Verbal decisions are shared memory. And memory changes. Especially when things are tough. Especially when the team is moving quickly, there's too much going on, and no one wrote anything down.

    I've seen founders talk about the same thing 3 times without realising it, not because the team wasn't paying attention but because there was nothing holding the decision in place.

    Putting it in writing changes the rules. You just need one place where choices are saved. What you decided. What you're not doing. Why. Who owns it. Written two minutes after the meeting.

    Something changes when it's written down: assumptions surface, trade-offs become visible and (most importanly) people stop debating what was said and start acting on what was decided.

    The difference is usually one document that everyone knows about. Clarity builds. So does confusion.

    Which one you're feeding right now is the one running your team.
  7. Article Mar 3, 2026

    The Agency Got the Instincts. You Got the PDF.

    You paid for research. Someone else got the instincts. You open your email and see the PDF from the agency. It has clean design. Graphs in pastel colours. 47 slides with themes, personas, quotes and j...
  8. Article Mar 2, 2026

    Your Team Stopped Believing "For Now" a Long Time Ago

    "I'm still across the product for now." Your team hasn't believed "for now" in a long time. They know. They can see your calendar. They keep an eye on every choice you make. They don't ask why things ...
  9. Note Feb 25, 2026
    So old

    I definitely think twice about it when I'm coming up with a file name.
  10. Note Feb 24, 2026
    As the cost of writing code trends toward zero, the backlog explodes. Every feature becomes rent you have to pay.
  11. Note Feb 23, 2026
    After more than 10 years of building online products as a product person, here's what I've learned:

    Everyone is making guesses.
    The CEO is making guesses about the vision and strategy.
    Salespeople are guessing what people want.
    Investors are making guesses about scale.
    You guess how big an impact it will have and what should be built next.

    TAM models, the ICE framework, roadmaps and discovery sprints all sound sophisticated, but they're still just a bet.

    Your mentor doesn't know if your feature will improve retention.
    The 'expert' on LinkedIn can't tell you if your market is big enough.
    You don't know if this sprint will make customers behave differently.

    The only way is to keep shipping and keep the build cost low.
  12. Article Feb 19, 2026

    AI Agents Don't Care About Your Polished UI

    I've noticed something in my own behaviour (and I'm sure you have too) over the past few months. I open fewer apps and I don't use Google as much. Instead of jumping between tools, I just dictate an e...
  13. Article Feb 15, 2026

    The best way to interview Product Managers

    I've run a lot of PM and product design interviews. Most optimise for hypotheticals: “What would you build?” or “How would you approach X?” They test theory in a frictionless world. Real product work ...
  14. Note Jan 28, 2026
    The best way to get alignment is for someone to own the call, make the decision, and move everyone forward. It doesn't come from talking things through forever.

    Long discussions feel safe. They even feel (mistakenly) like progress. But they slow everything down.
    Like a slow-mo scene from The Matrix.
    I hate it.

    Clear decisions are risky and a bit scary. But they give your team the direction it needs.

    Do this If you want faster and cleaner decisions:
    • End every meeting with one line: “Here's what we're doing.”
    • Give every decision a single owner. No committees.
    • Set a deadline to review the outcome, not to keep debating.
  15. Article Jan 17, 2026

    Simple Strategy by Netflix

    An exciting strategy is something that people look forward to. The all-hands meetings, the inspiring slogans, the promise that this next big bet will change everything. But real strategy doesn't spar...
  16. Article Jan 6, 2026

    Get comfortable being uncomfortable

    When a Product Manager gets comfortable with predictability - hitting deadlines and running smooth sprints - they sometimes find themselves locked into what's safe, just keeping the engine running and...
  17. Article Nov 23, 2025

    WFH

    When work moved home, we lost something special. The hallway high-fives, lunches together, quick smiles across a desk and the shared buzz of a team in the same room. Even sticky Post-it notes were kin...
  18. Article Nov 22, 2025

    Leave PMs alone!

    When you're part of a good 1:1 product management community, it keeps you away from quietly losing your marbles. One of the most common topics that surfaces is the time wasted managing expectations ...
  19. Note Nov 11, 2025
    Some organisations want innovation, but they don't want the risk. They need to show ROI before proceeding.

    But that's the true cost of innovation - you don't know if it will result in anything. There's a chance, but it's low.

    You can't test, learn, or grow without spending time/money. Without breaking things. Progress looks chaotic up close. And sometimes expensive.
  20. Note Nov 1, 2025
    Disagreement is proof you've hired thinkers, not AI bots. If everyone nods along, you've built a cult, not a team.

    Debate, decide, act, and make a difference in the world.