I'm a father of three from Sydney, a Product Director and a Product Coach. I write about product management and run the Product Manager community.
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  1. Building Trust with a Founder

    First of all, make sure that you understand the founder's context, the things the founder cares about and worries about, and the overall vision.
    One of the most important things is to get to the bott... Read more
    Aug 9, 2020
  2. Tips for Aspiring Product Managers

    As a Product Manager, you are given the opportunity to solve customer and business problems.
    It all starts with learning about business goals and understanding how the business operates. Simultaneousl... Read more
    Aug 9, 2020
  3. How to Get Into Product Management With No Experience


    Getting into product management with no experience may seem daunting, but you can achieve your goal by breaking it down into smaller steps. Start by taking on a pet project, reading business books, g... Read more
    Jul 29, 2020
  4. Reflections on “Atomic Habits” by James Clear

    Earlier this year, I finished reading Atomic Habits by James Clear. I'd like to share key insights that have helped me form a couple of good habits. Here is my reflection on Atomic Habits.

    James Clea... Read more
    Jul 25, 2020
  5. How THE ICONIC continuously improves customer experience

    At THE ICONIC we are passionate about creating great customer experiences. It's quite common for us to evolve our rituals and processes to support our customers' needs. Coupled with this, whenever we ... Read more
    Jun 24, 2020
  6. Skills Over Tools, People Over Certificates

    Product management advice often focuses on mastering tools, but tools are just a means to an end. Spending too much time on them can distract from what matters most - understanding customers and solvi... Read more
    Feb 4, 2020
  7. The benefit of a small product team

    In an organisation, when a decision to create a new product is made, there is a high chance that one of the existing teams will be allocated to the task right away. Management expectation is always hi... Read more
    Apr 5, 2017
  8. Creating Successful Products in a Corporation

    How do you go about improving your chances of creating a successful product in a corporation?
    Have you ever tried to create a new digital product in a large corporation? You have? Well then, you know ... Read more
    Mar 14, 2017
  9. Running Lean: Forget the business problem...for now

    Often in companies of different sizes, the product team is either forced, or voluntarily switches, to ‘solution mode' hoping to solve a business challenge. A much better way forward is to fully unders... Read more
    Mar 14, 2017
  10. Five ways to improve your team’s dynamics

    Doesn’t it feel great when on top of solid job performance your team is buzzing, joking and having a good time? Yes, it does without a doubt!

    Daniel Pink, in his book, Drive, lists 3 elements... Read more
    Jun 27, 2016
  11. The First 2 Weeks in a Product Role

    Starting a new job is often thrilling and overwhelming. Like a rollercoaster ride, I get pumped up and excited to get on but also my heart starts pounding and palms get sweaty.
    Do you get the same fe... Read more
    Mar 1, 2016
  12. Building a Thinking Team Culture

    When a product leader decides to forge a new feature or even build a new product it's a good idea to brief the team and draw a couple of diagrams on a whiteboard. What does your team do next though?
    I... Read more
    Dec 21, 2015
  13. Four Ways to Develop a Good Reading Habit

    I've never read more than 15–20 books in a year. One of the excuses I had was that I'm a very busy person - with 2 children, a full-time job, a local soccer team I play for, plus a million other thi... Read more
    Jan 10, 2015