I'm a father of 3 from Sydney, a product and technology leader. I write about leadership, product management, technology and the messy reality of making work work.

I'm currently building and experimenting with a mildly alarming number of things. I also work as a fractional product leader, stepping in where the founder or CEO is still carrying product decisions on their own, and offer 1:1 product leadership coaching for senior PMs and emerging product leaders. I founded SoundingBoard, practical peer exchange for product people. Connect via LinkedIn, or follow me on X.

  1. Mar 9, 2023
    Product Strategy

    SCQA Framework Explained: Situation, Complication, Question, Answer

    The SCQA (Situation, Complication, Question, and Answer) framework, also known as the Minto Pyramid Principle, is a communication and problem-solving tool that breaks down complex ideas into simpler,...
    SCQA: Situation, Complication, Question, Answer
  2. Mar 7, 2023

    Product Strategy Canvas Notion Template

    Are you having trouble defining and communicating your product strategy? The Product Strategy Canvas Notion Template is just what you need to get started. Inspired by Melissa Perri's article "What is...
    Product Strategy Canvas Notion Template
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  4. What Makes a Good Product Manager?

    Product management is a challenging position that calls for a broad skill set and familiarity with several aspects of business. Being a good product manager requires more than just having a specific s...
    What makes a good product manager?
  5. Nov 20, 2022

    The 3 Leadership Books Every Product Manager Should Read

    Being a product manager presents a difficult task since you don't have any subordinates. Achieving success means finding methods to persuade and guide individuals without the power of the organisation...
    "The Five Dyfunction Of A Team" by Patrick Lencioni
  6. Nov 12, 2022

    This is what happens when a colour blind person gets a DJI Mavic Pro.

    Yasawa Island, Fiji
    Yasawa Island, Fiji
    A boat in Fiji
    Yasawa Island, Fiji
    Yasawa Island, Fiji
  7. Product Management Coach

    I've built and grown multiple product teams - big (corporate) and small (startups). My philosophy is that for any business to succeed, it needs teams. Teams need to be motivated, aligned and equipped...
  8. Jun 16, 2022

    Product Development Roles and Responsibilities

    Product development is a system of overlapping roles - and the overlap between PM and PD is where the machine wobbles most. Each one pulls weight differently. When they're not clear, it shows in every...
  9. Aug 29, 2021

    "The Mom Test" - Book Summary

    Just finished reading a book by Rob Fitzpatrick "The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you". It's an excellent book - short, prac...
    'The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you' by Rob Fitzpatrick
  10. May 3, 2021
    Takeaways

    Changes at Basecamp

    Basecamp went big this week! There's a lot of hate and negative vibes around the recent Basecamp's corporate policy changes. See the announcement “No more societal and political discussions on our com...
  11. Apr 29, 2021

    Jobs To Be Done (JTBD) in Purpose Statements

    While scrolling through a number of lists outlining the ‘purpose’, ‘vision’ and ‘mission’ of organisations, I spotted a pattern – some of them reference all three types of jobs from the "Jobs To Be Do...
  12. Product Management FAQs

    What do Product Managers do? Product managers decide what to build next and they're accountable when the bet is wrong. The role spans vision, strategy, user experience, execution, and outcomes. A PM d...
  13. Aug 9, 2020
    Communication

    Building Trust with a Founder

    First of all, make sure that you understand the founder's context, the things the founder cares about and worries about, and the overall vision. One of the most important things is to get to the bott...
  14. Tips for Aspiring Product Managers

    Why become a Product Manager? As a Product Manager, you are given the opportunity to solve customer and business problems. It all starts with learning about business goals and understanding how the bu...
  15. How to Get Into Product Management With No Experience

    Getting into product management with no experience may seem daunting, but you can achieve your goal by breaking it down into smaller steps. Start by taking on a pet project, reading business books, ge...
    How to get into Product Management
  16. Jul 25, 2020
    Self-Development

    Reflections on “Atomic Habits” by James Clear

    Earlier this year, I finished reading Atomic Habits by James Clear. I'd like to share key insights that have helped me form a couple of good habits. Here is my reflection on Atomic Habits. What is Ato...
    'Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones' by James Clear
  17. How THE ICONIC continuously improves customer experience

    At THE ICONIC we are passionate about creating great customer experiences. It’s quite common for us to evolve our rituals and processes to support our customers’ needs. Coupled with this, whenever we...
  18. Skills Over Tools, People Over Certificates

    Product management advice often focuses on mastering tools, but tools are just a means to an end. Spending too much time on them can distract from what matters most—understanding customers and solving...
  19. The benefit of a small product team

    In an organisation, when a decision to create a new product is made, there is a high chance that one of the existing teams will be allocated to the task right away. Management expectation is always hi...
  20. Creating Successful Products in a Corporation

    How do you go about improving your chances of creating a successful product in a corporation? Have you ever tried to create a new digital product in a large corporation? You have? Well then, you know...
  21. Running Lean: Forget the business problem...for now

    Often in companies of different sizes, the product team is either forced, or voluntarily switches, to ‘solution mode’ hoping to solve a business challenge. A much better way forward is to fully unders...

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