I'm a father of three from Sydney, a Product Director and a Product Coach. I write about product management and run the Product Manager community.

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  1. Nov 12, 2022

    This is what happens when a colour blind person gets a DJI Mavic Pro.

    Yasawa Island, Fiji
    Yasawa Island, Fiji
    A boat in Fiji
    Yasawa Island, Fiji
    Yasawa Island, Fiji
  2. Sep 12, 2022

    Product Management Coach

    I've built and grown multiple product teams - big (corporate) and small (startups). My philosophy is that for any business to succeed, it needs teams. Teams need to be motivated, aligned and equipped...
  3. Jun 16, 2022

    Product Development Roles and Responsibilities

    Product development is a system of overlapping roles - and the overlap between PM and PD is where the machine wobbles most. Each one pulls weight differently. When they're not clear, it shows in every...
  4. Aug 29, 2021

    "The Mom Test" - Book Summary

    Just finished reading a book by Rob Fitzpatrick "The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you". It's an excellent book - short, prac...
  5. May 3, 2021

    Changes at Basecamp

    Basecamp went big this week! There's a lot of hate and negative vibes around the recent Basecamp's corporate policy changes. See the announcement “No more societal and political discussions on our com...
  6. Apr 29, 2021

    Jobs To Be Done (JTBD) in Purpose Statements

    While scrolling through a number of lists outlining the ‘purpose’, ‘vision’ and ‘mission’ of organisations, I spotted a pattern – some of them reference all three types of jobs from the "Jobs To Be Do...
  7. Nov 16, 2020

    Product Management FAQs

    What do Product Managers do? Product managers decide what to build next and they're accountable when the bet is wrong. The role spans vision, strategy, user experience, execution, and outcomes. A PM d...
  8. Aug 9, 2020

    Building Trust with a Founder

    First of all, make sure that you understand the founder's context, the things the founder cares about and worries about, and the overall vision. One of the most important things is to get to the bott...
  9. Aug 9, 2020

    Tips for Aspiring Product Managers

    Why become a Product Manager? As a Product Manager, you are given the opportunity to solve customer and business problems. It all starts with learning about business goals and understanding how the bu...
  10. Jul 29, 2020

    How to Get Into Product Management With No Experience

    Getting into product management with no experience may seem daunting, but you can achieve your goal by breaking it down into smaller steps. Start by taking on a pet project, reading business books, ge...
  11. Jul 25, 2020

    Reflections on “Atomic Habits” by James Clear

    Earlier this year, I finished reading Atomic Habits by James Clear. I'd like to share key insights that have helped me form a couple of good habits. Here is my reflection on Atomic Habits. What is Ato...
  12. Jun 24, 2020

    How THE ICONIC continuously improves customer experience

    At THE ICONIC we are passionate about creating great customer experiences. It’s quite common for us to evolve our rituals and processes to support our customers’ needs. Coupled with this, whenever we...
  13. Feb 4, 2020

    Skills Over Tools, People Over Certificates

    Product management advice often focuses on mastering tools, but tools are just a means to an end. Spending too much time on them can distract from what matters most—understanding customers and solving...
  14. Apr 5, 2017

    The benefit of a small product team

    In an organisation, when a decision to create a new product is made, there is a high chance that one of the existing teams will be allocated to the task right away. Management expectation is always hi...
  15. Mar 14, 2017

    Creating Successful Products in a Corporation

    How do you go about improving your chances of creating a successful product in a corporation? Have you ever tried to create a new digital product in a large corporation? You have? Well then, you know...
  16. Mar 14, 2017

    Running Lean: Forget the business problem...for now

    Often in companies of different sizes, the product team is either forced, or voluntarily switches, to ‘solution mode’ hoping to solve a business challenge. A much better way forward is to fully unders...
  17. Jun 27, 2016

    Five ways to improve your team’s dynamics

    Doesn’t it feel great when on top of solid job performance your team is buzzing, joking and having a good time? Yes, it does without a doubt! Daniel Pink, in his book, Drive, lists 3 elements of the...
  18. Mar 1, 2016

    The First 2 Weeks in a Product Role

    Starting a new job is often thrilling and overwhelming. Like a rollercoaster ride, I get pumped up and excited to get on but also my heart starts pounding and palms get sweaty. Do you get the same fe...
  19. Dec 21, 2015

    Building a Thinking Team Culture

    When a product leader decides to forge a new feature or even build a new product it’s a good idea to brief the team and draw a couple of diagrams on a whiteboard. What does your team do next though? I...
  20. Jan 10, 2015

    Four Ways to Develop a Good Reading Habit

    I’ve never read more than 15–20 books in a year. One of the excuses I had was that I’m a very busy person — with 2 children, a full-time job, a local soccer team I play for, plus a million other thing...

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