I'm a father of 3 from Sydney, a Product Director and a Product Coach. I write about leadership, product management and the messy reality of making work work.

I'm currently building and experimenting with a mildly alarming number of things.

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  1. Dec 11, 2024

    One of the biggest game-changers in my career has been learning to think through writing. I used to spend so much time just “thinking” about problems without making any real progress.

    Now, I write the problem down. I refine it, tweak it, explore it from different angles, visualise it and ask ChatGPT for new angles. Once that's clear, I map out ways to solve it - my plan. But I don't stop there.

    Real understanding of the problem comes through action. Progress brings the most valuable insights.

    Problem-solving isn't linear. You can't fully define a problem until you start solving it and you can't predict when it'll be fully defined - or resolved.

    Clarity comes as you move forward.

  2. Dec 10, 2024
    Travel

    The first full day in Kyoto, a city home to over 1,600 Buddhist temples and 400 Shinto shrines.

    Busy Nishiki Market on Monday morning.

    Nishiki Market in Kyoto

    There are many wires hanging from the poles. I'm not sure why they don't bury them underground - perhaps it's due to earthquakes.

    Kyoto - cables

    The city has strict height restrictions, preserving its low-rise, picturesque views.

    A street in Kyoto

    A road sign that looked like an alien holding a child.

    Kyoto - Zombie Dad

    And the streets here? They're typically narrow and quiet.

    kyoto - typical street

    Fushimi Inari Shrine at night

    Fushimi Inari Shrine at night
  3. Dec 10, 2024
    Travel

    Japanese post boxes are delightfully short. Their tops barely reach belly-button height.

    This compact design is no accident. It prioritizes accessibility, ensuring children and wheelchair users can easily reach them.

    Japanese post boxes
  4. Dec 9, 2024
    Takeaways

    Seth Godin & Lenny

    Takeaways Branding: A Promise Kept Every Time A brand isn’t a logo. It’s a promise. In a crowded AI market, success isn’t about having AI—it’s about solving problems. Loyalty comes from defining a cle...
  5. Dec 9, 2024
    Travel

    Today, we took the Shinkansen from Odawara to Kyoto.

    Shinkansen. Odawara --> Kyoto

    The experience was smooth and hassle-free. The train covered an impressive 365 km in just 2 hours and 5 minutes.

    Travelling with luggage wasn't an issue at all. While there wasn't enough space for my suitcase on the overhead shelf, it fit comfortably in the legroom area and between the seat in front of Em.

    Shinkansen. Leg space
    Shinkansen. Odawara --> Kyoto
  6. Dec 9, 2024
    Travel

    Last night, I went for a "traditional" Japanese dinner for a change 🙈

    One thing that's been a bit tricky about food in Japan is finding accessible vegetables. Sure, you can track down tomatoes and lettuce but it's not as simple or as common as in Australia.

    Supermarkets aren't as common in urban areas, with most shopping options centred around smaller convenience stores like 7-Eleven and Family Mart.

    Burget at Hyatt Regency Hakone Resort and Spa
  7. Dec 9, 2024
    Product Strategy

    How to Craft a Strategy Narrative That Inspires Action

    A powerful strategic narrative creates clarity, not complexity. If you're a business leader, team lead or strategist looking to align and motivate people around a clear direction, the posts you've sha...
  8. Dec 8, 2024
    Travel

    Visited Odawara Castle this afternoon - a place steeped in history. Once the base of the Hojo Clan, it grew into one of the region's most formidable fortresses. At its height, the castle town was protected by an incredible 9-kilometre moat and earthen walls. Sadly, much of it was destroyed during the Great Kanto Earthquake in 1923.

    Odawara Castle
    Odawara Castle
    Odawara Castle
    Odawara Castle
  9. Dec 8, 2024
    Leadership

    I can't recall where I found this picture, but it's such an interesting analogy. Leadership is like farming - nurture the right conditions and growth will follow.

    That said, sometimes you end up with the wrong crops or weeds mistaken for crops and it's just as important to weed those out.

    Great leaders think like a farmer
  10. Dec 8, 2024
    Travel

    Hotel Indigo Hakone Gora The entrance of Hotel Indigo Hakone Gora - a traditional Japanese rickshaw with its vibrant red upholstery adds a touch of tradition.

    Japanese rickshaw

    A vintage-style wall phone with rotary dial.

    Vintage-style wall telephone

    Our room comes with a private Japanese onsen (hot spring).

    Japanese onsen (hot springs)
  11. Dec 7, 2024
    Travel

    Today we visited Lake Ashi (Onshi-Hakone Park), a stunning crater lake in Hakone known for its natural beauty and breathtaking views.

    Onshi-Hakone Park

    Lake Ashi was formed around 3,000 years ago after a volcanic eruption of Mount Hakone. It's also famous for its sightseeing cruises, where pirate-themed boats take visitors across the lake for a fun, scenic experience. We skipped the cruise this time - it was a bit chilly at 7°C and windy!

    Onshi-Hakone Park
    Onshi-Hakone Park
    Onshi-Hakone Park
  12. Dec 7, 2024
    Travel

    Last night, we enjoyed a Japanese onsen (hot springs) at Hotel Indigo in Hakone. This area has been a popular onsen destination since the Nara Period (710–794), drawing travellers, monks, samurai - and now us 🙈 - for its therapeutic waters.

    Fun fact: Japan has over 27,000 natural hot springs, making it one of the most geothermal-rich countries in the world!

    Hotel Indigo Onsen
  13. Dec 6, 2024
    Takeaways

    Takeaways: How a great founder becomes a great CEO

    To be a founder is a state of being. To be a CEO is a craft. Key takeaways from Lenny's podcast: "How a great founder becomes a great CEO | Jonathan Lowenhar" Most founders struggle to make this disti...
  14. Dec 6, 2024
    Travel

    We found this tiny hole-in-the-wall restaurant (Yokohama abura soba in Tokyo) - seats a max of 8 people - with authentic Japanese food. It was absolutely delicious.

    yokohama-abura-soba-1733391430.webp
    yokohama-abura-soba-beef-rice-1733391510.webp
  15. Dec 6, 2024

    A Return to Old-School Blogging

    🎯 I launched the "Timeline" while on holiday in Japan and it feels amazing to embrace that old-school blogging vibe again. While my wife was shopping at Gotemba Premium Outlets, I lost track of her f...
  16. Dec 6, 2024
    Travel

    The magnificent Mount Fuji (3,776m) - Japan's tallest mountain. Though it last erupted in 1708, it is still classified as an active volcano.

    We were lucky to enjoy clear skies two days in a row!

    mount-fuji-from-chureito-pagoda-1733392379.webp
    mount-fuji-japan-1733375865.webp
    nagaike-water-park-near-mount-fuji-japan-1733375982.webp
  17. The Most Important Skill for Product Managers

    As my product management career has progressed, my perspective on the most important skill has changed. Early on, I thought it was all about speed - getting things done fast. Later, I believed strateg...
  18. Dec 3, 2024
    Fitness

    I went for a scenic run around the Imperial Gardens in Tokyo - a 5-kilometre loop encircling the grounds. The path follows the palace's moat, offering views of historic stone walls and traditional bridges. So good!

    Scenic Run around Imperial Gardens in Tokyo
  19. Dec 2, 2024
    Takeaways

    Takeaways: Identify your bullseye customer in one day

    Key takeaways from Lenny's podcast: "Identify your bullseye customer in one day | Michael Margolis" Imagine saving months of work on a product idea - by getting it right in one day. That's the promise...

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