I'm a father of three from Sydney, a Product Director and a Product Coach. I write about product management and run the Product Manager community.

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  1. Dec 8, 2024

    Hotel Indigo Hakone Gora The entrance of Hotel Indigo Hakone Gora - a traditional Japanese rickshaw with its vibrant red upholstery adds a touch of tradition.

    Japanese rickshaw

    A vintage-style wall phone with rotary dial.

    Vintage-style wall telephone

    Our room comes with a private Japanese onsen (hot spring).

    Japanese onsen (hot springs)
  2. Dec 7, 2024

    Today we visited Lake Ashi (Onshi-Hakone Park), a stunning crater lake in Hakone known for its natural beauty and breathtaking views.

    Onshi-Hakone Park

    Lake Ashi was formed around 3,000 years ago after a volcanic eruption of Mount Hakone. It's also famous for its sightseeing cruises, where pirate-themed boats take visitors across the lake for a fun, scenic experience. We skipped the cruise this time - it was a bit chilly at 7°C and windy!

    Onshi-Hakone Park
    Onshi-Hakone Park
    Onshi-Hakone Park
  3. Dec 7, 2024

    Last night, we enjoyed a Japanese onsen (hot springs) at Hotel Indigo in Hakone. This area has been a popular onsen destination since the Nara Period (710–794), drawing travellers, monks, samurai - and now us 🙈 - for its therapeutic waters.

    Fun fact: Japan has over 27,000 natural hot springs, making it one of the most geothermal-rich countries in the world!

    Hotel Indigo Onsen
  4. Dec 6, 2024

    Takeaways: How a great founder becomes a great CEO

    To be a founder is a state of being. To be a CEO is a craft. Key takeaways from Lenny's podcast: "How a great founder becomes a great CEO | Jonathan Lowenhar" Most founders struggle to make this disti...
  5. Dec 6, 2024

    We found this tiny hole-in-the-wall restaurant (Yokohama abura soba in Tokyo) - seats a max of 8 people - with authentic Japanese food. It was absolutely delicious.

    yokohama-abura-soba-1733391430.webp
    yokohama-abura-soba-beef-rice-1733391510.webp
  6. Dec 6, 2024

    A Return to Old-School Blogging

    🎯 I launched the "Timeline" while on holiday in Japan and it feels amazing to embrace that old-school blogging vibe again. While my wife was shopping at Gotemba Premium Outlets, I lost track of her f...
  7. Dec 6, 2024

    The magnificent Mount Fuji (3,776m) - Japan's tallest mountain. Though it last erupted in 1708, it is still classified as an active volcano.

    We were lucky to enjoy clear skies two days in a row!

    mount-fuji-from-chureito-pagoda-1733392379.webp
    mount-fuji-japan-1733375865.webp
    nagaike-water-park-near-mount-fuji-japan-1733375982.webp
  8. Dec 4, 2024

    The Most Important Skill for Product Managers

    As my product management career has progressed, my perspective on the most important skill has changed. Early on, I thought it was all about speed - getting things done fast. Later, I believed strateg...
  9. Dec 3, 2024

    I went for a scenic run around the Imperial Gardens in Tokyo - a 5-kilometre loop encircling the grounds. The path follows the palace's moat, offering views of historic stone walls and traditional bridges. So good!

    Scenic Run around Imperial Gardens in Tokyo
  10. Dec 2, 2024

    Takeaways: Identify your bullseye customer in one day

    Key takeaways from Lenny's podcast: "Identify your bullseye customer in one day | Michael Margolis" Imagine saving months of work on a product idea - by getting it right in one day. That's the promise...
  11. Dec 1, 2024

    Everything feels small in Tokyo - apartment blocks, windows, balconies, even doors. It's so tiny that in some places, I don't quite fit!

    everything-is-tiny-in-japan-1733387776.webp
  12. Nov 29, 2024

    Culture is shaped by the people within it. Sometimes, one person is all it takes to spark positive change.

    An employee who offers genuine encouragement, lends a hand to solve a problem or suggests small but meaningful improvements can transform a team's energy - one action at a time.

    This is the quiet yet powerful force of influence.

    Amplify their voices. Support them. Elevate them.

    Let their impact ripple further.

    Culture starts with one person. Support those who inspire, uplift, and improve - they spark the ripple of change.
  13. Nov 28, 2024

    Cold email campaigns: The secret growth lever for startups

    A must read: The Cold Email Handbook 1. Why cold outbound is such a game-changer. Direct access to decision-makers. Unlike ads or social posts, a well-crafted email goes straight to the inbox of your...
  14. Nov 18, 2024

    Silos.

    Break them whenever you see them.

    Silos keep teams from seeing the whole market picture.

    Silos risk losing sight of the customer, prioritising internal goals and creating a fragmented experience.

    Silos slow everything down - teams hold onto information, delaying solutions.

    Silos leave teams blind to risks outside their scope.

  15. Nov 14, 2024

    Expertise vs open-mindedness.

    Sometimes it's hard to tell if someone's perspective is genuinely the best approach or if they're just anchored in familiar thinking. What if they don't even know what “awesome” could look like?

    On the other hand, knowing when to hold your ground versus when to let things go can be even trickier. What if I don't know what “awesome” feels like and am just comfortable with my usual approach?

  16. Nov 14, 2024

    Expertise vs open-mindedness

    You know that feeling when you see someone’s approach and think “This is a mess—it could be so much better”? You start wondering why. Are they just stuck in old habits? Do they not know there are oth...
  17. Nov 13, 2024

    Define who's making the call before a debate starts.

    That person takes in everyone's input but in the end they own the final decision.

    It cuts down on endless debates and helps the team align around a single direction - even if not everyone agrees at first.

    Clarity comes when you define the decision-maker upfront. hear all voices, but let one guide the team forward.
  18. Sep 19, 2024

    Marathon done! ✅

    What an incredible experience. Running across the Sydney Harbour Bridge and soaking in the amazing views was unforgettable. The support along the course was fantastic, with spectators holding up funny signs like "Don't be shit" that kept me laughing.

    I finished in 5h 10m - not the fastest, but my goal was to finish, so I didn't push too hard.

    My plan was to stay in Zone 2 for the first 15km, then stick to Zone 3 as long as possible and I managed to do just that. I hit a couple of cramps in the second half but powered through with cramp shots (disgusting, but they work).

    Sydney Marathon - heart rate zones

    Everything went smoothly, from pacing to nutrition, so I'm really happy with it.

    Next year, now that I know what to expect, I'll be ready to push harder! 💪

    Sydney Marathon

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