I'm a father of 3 from Sydney, a product and technology leader. I write about leadership, product management, technology and the messy reality of making work work.
I'm currently building and experimenting with a mildly alarming number of things. I also work as a fractional product leader, stepping in where the founder or CEO is still carrying product decisions on their own, and offer 1:1 product leadership coaching for senior PMs and emerging product leaders. I founded SoundingBoard, practical peer exchange for product people. Connect via LinkedIn, or follow me on X.
Hyrox done! ✅
Happy that I finished but not quite happy with the time. I was aiming for ~1h 30m, but it was a bit heavy today.
Will do it again next year!
Using no-reply emails puts up a barrier and can leave customers feeling ignored.
Instead, businesses should use email addresses that invite replies and ensure responses. It's a simple way to build stronger relationships and gather valuable feedback.
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TIL. Radio stations use the Radio Data System (RDS) to send song information alongside their broadcast. RDS embeds digital data into the FM signal without interfering with the audio.
The data travels on a subcarrier frequency - a portion of the FM signal reserved for extra information. This allows song titles, artist names, and station details to display on your car's radio screen. Simple, seamless and clever.
This is for: Founders, Product Managers (PMs) and Product Designers (PDs) in fast-moving tech teams who ask, “How do we stop duplicate work and ship faster?”
Role clarity is oxygen. Let PMs own direction and PDs own experience. Protect calendars, write before debating, adjust volume by phase and track one metric that matters. Ship faster, sleep better.
Product Manager (PM)
Product Designer (PD)
On your next discovery call, let the PM capture market insights while the PD sketches pain-point journeys. They'll walk away owning different artefacts - no rewrites, no turf wars.
Red flag: PM trapped in Figma tweaking icons. Red flag: PD buried in cost–benefit spreadsheets. Fast filter:
This discipline frees the roadmap and keeps creative energy high.
Choose a single, public metric - activation lift, task-success rate or first-week retention. Both crafts pull the same lever, killing silos and politics.
Working at a small tech business shapes your career differently.
You'll juggle strategy, customer service, product development and beyond. The small team demands versatility, immersing you in every aspect of the business. This hands-on experience accelerates learning and builds skills quicker than larger organisations ever could.
For ambitious minds craving growth and variety, nothing compares.
If the user experience needs explaining, it's not a good one.
Clarity should be baked into design. The best experiences guide users seamlessly, answering questions before they arise and making every interaction intuitive.
Explanations only highlight what's broken. A great user experience speaks for itself.
Pedestrian crossing or not?
Tactical decisions for short-term revenue often clash with long-term strategy. They're unavoidable in business. Balancing these moments without losing sight of the bigger picture defines strong leadership.
Love this quote from "Ego is the Enemy" by Ryan Holiday as it helps stay humble and open to feedback from others.
The first principle is that you must not fool yourself - and you are the easiest person to fool.
Dedicated QA creates more problems than it solves.
When a dev team owns quality, accountability stays in the right hands. Bugs are fewer, fixes are faster and processes tighten.
Introducing dedicated QA shifts that balance.
Developers grow complacent, relying on testers to catch mistakes. Tools diverge, creating inefficiencies. QA often duplicates what devs should already handle.
Quality isn't a separate role. It's a shared responsibility embedded in every line of code.
TIL: "Lighthouse Customers" - customers who get a better or discounted rate on your product in exchange for regular, meaningful feedback.
Lighthouse customers give you a strategic edge. These early adopters don't just use your product - they help shape it. Their feedback highlights gaps, confirms your direction, and sharpens your focus. In return, they get early access to a solution that feels designed just for them, often at a special rate.
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