I'm a father of three from Sydney, a Product Director and a Product Coach. I write about product management and run the Product Manager community.

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  1. Jun 13, 2024

    Product-Led vs Sales-Led Growth: How to Choose the Right GTM Motion

    I spoke to someone about sales-led vs. product-led organisations today. I used to be in the product-led camp, but not anymore. Today, I think differently. As with anything in the world, it's not that...
  2. Jun 11, 2024

    Broken Isn’t Always Yours

    If you've ever felt like something's off in your team...a process dragging, communication breaking down or decisions getting delayed but didn't say anything because “it's not your job to fix it,” you'...
  3. May 30, 2024

    Indie Hacker Habits

    You might not know Tony Dinh, Danny Postma, Pieter Levels or Marc Lou. But they are successful indie hackers and solopreneurs. Here’s what they do really well: ☑ They share their wins and losses on s...
  4. May 9, 2024

    Dedicated QA creates more problems than it solves.

    When a dev team owns quality, accountability stays in the right hands. Bugs are fewer, fixes are faster and processes tighten.

    Introducing dedicated QA shifts that balance.

    Developers grow complacent, relying on testers to catch mistakes. Tools diverge, creating inefficiencies. QA often duplicates what devs should already handle.

    Quality isn't a separate role. It's a shared responsibility embedded in every line of code.

    You don't need QA
  5. May 7, 2024

    TIL: "Lighthouse Customers" - customers who get a better or discounted rate on your product in exchange for regular, meaningful feedback.

    Lighthouse customers give you a strategic edge. These early adopters don't just use your product - they help shape it. Their feedback highlights gaps, confirms your direction, and sharpens your focus. In return, they get early access to a solution that feels designed just for them, often at a special rate.

  6. May 6, 2024

    The Effective Manager, How to Pivot, Thick Skin, Team Alignment and Ship First

    Key Takeaways #1 #1 The Effective Manager Take care of your team, set goals, and help them achieve those goals. The definition of an effective manager is one who gets results and keeps their people. Y...
  7. May 1, 2024

    Ambiguity makes people freeze. But it doesn't have to.

    Not knowing what's right or what's next stalls. That hesitation drags. Pair reflection with motion - thinking and doing - and clarity shows up faster than you expect.

    Track your bets. Review what worked and what flopped. But keep moving. You don't need perfect answers. Just honest ones. Then act.

  8. Apr 29, 2024

    10 Insights from "Lessons Learned from 1,000+ YC Startups with Dalton Caldwell"

    I recently listened to Lenny's podcast, where he spoke to Dalton Caldwell, Managing Director at Y Combinator, and discovered a few interesting insights. Here are 10 of them: #1 Airbnb To succeed in a...
  9. Jan 10, 2024

    Commitment is a function of two things: clarity and buy-in

    "Commitment is a function of two things: clarity and buy-in" -- Patrick Lencioni, The five dysfunctions of a team Clarity in either a project or an organisation ensures that the involved parties under...
  10. Jan 8, 2024

    Forces That Block Change

    We will always be more comfortable with what already exists, even if it's 💩. Typically, we are not actively looking for better ways to solve problems we face. And this could be due to a number of rea...
  11. Jan 7, 2024

    Go Bold

    If you're putting a lot of effort into creating a new product or feature to solve a customer problem, ensure you have the bold solution under your sleeve too. Even on paper (or in Figma), bold ideas p...
  12. Jan 5, 2024

    Stop sharing solutions with your team

    One of the many mistakes I made when I started my product management career was thinking that if I shared a customer problem with the team, I must also present a ready-made solution. This notion stems...
  13. Nov 4, 2023

    Podcast Highlights and Insights

    Lenny's Podcast Good Strategy, Bad Strategy | Richard Rumelt Just evil enough: Subversive marketing strategies for startups | Alistair Croll 4 questions Shreyas Doshi wishes he’d asked himself sooner...
  14. Oct 11, 2023

    Strategic Balance and Flow

    Prioritising product features sometimes means generating buzz rather than following traditional frameworks. Sometimes, being first to market or achieving a quick revenue boost can override the standa...
  15. Sep 15, 2023

    The Power of "Stupid" Ideas

    Have you ever found yourself hesitating to share an idea, one so weird or seemingly absurd that you questioned its merit? I've made a conscious decision to share even my wildest and seemingly "stupid"...
  16. Aug 13, 2023

    Company Values

    It’s been 18 months since we set our values, and they are still relevant and capture our team culture really well. It’s a good sign. Here are our four values: ADAPTABILITY, TRANSPERANCY, OWNERSHIP, an...
  17. Jul 17, 2023

    "How We Roll" Team Activity

    Looking for a team-building activity that's both enjoyable and beneficial for better connections and understanding among your team? Let me share with you an activity called "How We Roll" that origina...
  18. Jul 9, 2023

    The Future of Product Managers

    The news of product managers being removed from teams at companies like Dovetail and Airbnb has generated intrigue and speculation about the future of this role. Some argue that successful products ca...
  19. Jul 3, 2023

    A Start-Up Morning Routine

    Working from home has become increasingly common, especially in the era of small, remote-first start-ups. But remote work can be hard! Particularly when it comes to fostering team cohesion and maintai...
  20. Jun 28, 2023

    Building a Two-Sided Marketplace

    Two-sided marketplaces demand precision and strategy. Balancing buyers and sellers is the core challenge. The "Seed and Scale" approach solves the "chicken-and-egg" problem. Start with high-quality se...

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