I'm a father of three from Sydney, a Product Director and a Product Coach. I write about product management and run the Product Manager community.
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  1. Clearing Space with No

    Dec 20, 2024
    Saying no is a leadership skill.

    It's not about rejecting ideas, it's about protecting focus. When everything feels important, nothing is. Saying no clears space for what truly matters - what drives impact, not just activity.

    Yes, it will sting. People will take it personally. But prioritisation isn't about popularity; it's about progress.

    Every “no” to distractions is a “yes” to momentum.
  2. Safe to Ask

    Dec 18, 2024
    Asking for help drives progress.

    The strongest teams thrive on trust, communication and self-awareness. Silence in struggle delays outcomes and keeps answers out of reach.

    Great leaders create environments where asking for help feels safe. Confident individuals know when to lead, when to listen and when to ask.
  3. Dec 17, 2024
    If you visit Japan, don't expect to find almond milk for your coffee or rubbish bins on every corner. But what you will find are plenty of adorable logos and cute instructions.
    Japan - no dog shit please

    Japan. Watch your fingers

    Japan. Delivery company
  4. Confusion Kills Strategy

    Dec 17, 2024
    A strategy document should guide, not confuse.

    The purpose of strategy is to align and direct an organisation toward shared goals. When it's overly complicated, it fails its primary mission. Strategy should be simple, clear and actionable.

    As a product manager, your role is to create alignment. Work with your team and stakeholders to ensure clarity. If the strategy you're handed is unclear, don't sit with confusion. Simplify it.
  5. Leading Without a Crowd

    Dec 17, 2024
    A leader's journey starts alone.

    Leadership needs the courage to push boundaries and challenge norms. It feels great and is fulfilling and, at the same time, isolating.

    When driving change, the slow pace of buy-in or lack of immediate support can feel like standing alone. But that solitude is a marker of progress. This is how it should feel at first.

    That's when you need patience. You are just creating space for others to join when they are ready. They just need time to process.

    Feeling lonely as a leader isn't failure. Every great idea starts with someone bold enough to stand alone until others see the path forward.
    Leadership is standing alone long enough for others to see the path forward
  6. Alignment Starts with You

    Dec 16, 2024
    Clarity is a PM's superpower. Early in a career, speed feels like the ultimate skill. Later, strategy seems like the key. Over time, it becomes clear - strong communication makes the difference.

    Brilliant strategies crumble without understanding. Clear communication creates alignment. Alignment builds trust. A team that trusts your judgement will follow your lead, and leadership confident in your clarity will give you room to excel.

    Great PMs don't just build products. They build trust by making the complex simple and the ambiguous clear.
  7. Weird Works Wonders

    Dec 15, 2024
    Hesitating to share a weird idea kills creativity. Fear of judgement silences potential brilliance.

    Most unconventional ideas won't work. But the rare one that does can change everything. What seems absurd in one moment might solve a problem in another. Creativity thrives on the unexpected and bold ideas are the spark for breakthroughs.

    By embracing the bizarre, teams unlock new possibilities. Instead of dismissing “stupid” ideas, explore them. Confidence to share fuels progress and every idea becomes a seed for innovation.
  8. Dec 15, 2024
    Tell me you got sick without telling me you got sick...
    And I got sick in Japan
  9. Dec 15, 2024
    A successful product balances execution and vision. As Melissa Perri highlights, it's not just about delivering but steering in the right direction. Markets shift. Challenges arise. Opportunities emerge. Pivoting with purpose defines lasting success.

    A good company strategy should be made up of two parts: the operational framework, or how to keep the day-to-day activities of a company moving; and the strategic framework, or how the company realizes the vision through product and service development in the market.

  10. Push the Limits

    Dec 14, 2024
    Bold ideas unlock progress.

    When crafting new products or features, it's easy to focus on safe, incremental improvements. These solutions feel achievable and practical but they rarely break new ground.

    Adding a bold concept into the mix forces the team to think beyond limitations. Even if the daring idea doesn't make it to launch, it creates a spark. It pushes boundaries, reshapes how problems are viewed and reveals opportunities overlooked in safer designs.

    A bold solution isn't just a backup plan. It's a catalyst for better work.
  11. Dec 14, 2024
    Osaka at night feels alive. The big glowing Running Man sign in Dotonbori lights up the busy streets. Food stalls fill the air with yummy smells.
    Osaka at night

    Night life in Osaka
  12. Step Back to Lead

    Dec 14, 2024
    Good managers know when to step back.

    Intervening too often stifles creativity, ownership and morale. Teams thrive when leaders provide clear direction, trust their abilities and give them space to execute. Micromanagement creates bottlenecks, while autonomy pushes innovation and accountability.

    The best work happens when leaders empower, not overshadow.
  13. Dec 13, 2024
    Visited Osaka Castle. The castle has been destroyed and rebuilt multiple times due to wars, lightning strikes and natural disasters. The current structure dates back to 1931.
    Osaka Castle

    Osaka Castle
  14. Scaling with a Head of Product

    Dec 13, 2024
    Trust between a founder and their first Head of Product defines whether a startup scales or stalls.

    Founders often start as the Head of Product, driving vision, roadmaps and hiring. But as a company grows, splitting attention across fundraising, culture, operations and strategy leaves product leadership exposed. Bringing in a Head of Product isn't just inevitable - it's essential. The challenge is doing it without breaking the momentum or diluting the founder's vision.

    Alignment is the foundation. A great Head of Product doesn't just execute - they embody and challenge the founder's instincts, building scalable systems around them.
  15. Dec 13, 2024
    In Osaka today.
    Fun fact: Osaka brought the world the sushi train in 1958!
    Osaka
  16. Dec 13, 2024
    Leaders thrive on connection. Taking time to engage with teams builds trust and fuels collaboration.

    The risk lies in misreading commitment. Valuing late nights over outcomes sends the wrong message, tying effectiveness to hours rather than impact.

    Great leadership doesn't trade presence for results. It inspires through balance and focus.

    One of the smartest things the new CEO did was start an “open door” policy. His version of that was walking around and getting to know people, but also inviting anyone and everyone to stop by his office after 4 p.m. to talk; there was no agenda. He let them know that he would stay as late as necessary if they wanted to chat. Many nights he didn't leave the office until 8 or 9 p.m.

    David Rohlander, The CEO Code

  17. Dec 13, 2024
    Japan's mastery of small-space solutions shows in designs like a basket under a cafe chair and an umbrella holder. These simple ideas maximise convenience and keep spaces uncluttered.
    A chair in Japan
  18. When Teams Don’t Need a PM

    Dec 12, 2024
    A team doesn't always need a dedicated product manager.

    In startups, founders often take on this role naturally, using their deep understanding of the market and their vision for the product.

    In larger companies, if the team already has a strong handle on strategy, data and market needs, they can absolutely operate without a formal PM. However, someone still needs to take charge of the product function - making prioritisation decisions clear and aligning the team around common goals.
  19. Dec 12, 2024
    I had a lovely 11km walk (included a nice hill climb) over two hours from the hotel to Fushimi Inari Taisha, one of Japan's most iconic Shinto shrines in Kyoto.
    Fushimi Inari Taisha. The Torii Gates

    The pathway up Mount Inari is lined with over 10,000 torii gates, each inscribed with the donor's name and the date of their donation.
    Fushimi Inari Taisha. Kyoto View

    The shrine itself extends across Mount Inari, with the summit standing at around 233 metres - a great workout!

    Scattered throughout the grounds are stone fox statues, which are considered messengers of Inari. Many of these foxes are depicted holding keys in their mouths, symbolising the key to a rice granary.
    Fox Statues (Kitsune)

    The fox statues wear bright red scarves as a way to show respect and thanks to the spirit they represent. The red colour is also thought to keep away bad spirits and bring protection.
    A walk to The Torii Gates
  20. Dec 11, 2024
    Kyoto tower

    Visited Kyoto Tower (131 metres tall, completed in 1964, inspired by a candle-like design). While it's undeniably an iconic structure, the observation deck was surprisingly small, with a ceiling so low I could touch it with my hand.

    Despite being built to withstand earthquakes and typhoons, the slight movement of the deck was noticeable - which definitely freaked out Em a bit!
    Kyoto Tower View

    Kyoto Tower
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