I'm a father of three from Sydney, a Product Director and a Product Coach. I write about product management and run the Product Manager community.

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Business

  1. Aug 9, 2020

    Building Trust with a Founder

    First of all, make sure that you understand the founder's context, the things the founder cares about and worries about, and the overall vision. One of the most important things is to get to the bott...
  2. Aug 9, 2020

    Tips for Aspiring Product Managers

    Why become a Product Manager? As a Product Manager, you are given the opportunity to solve customer and business problems. It all starts with learning about business goals and understanding how the bu...
  3. Jul 29, 2020

    How to Get Into Product Management With No Experience

    Getting into product management with no experience may seem daunting, but you can achieve your goal by breaking it down into smaller steps. Start by taking on a pet project, reading business books, ge...
  4. Jun 24, 2020

    How THE ICONIC continuously improves customer experience

    At THE ICONIC we are passionate about creating great customer experiences. It’s quite common for us to evolve our rituals and processes to support our customers’ needs. Coupled with this, whenever we...
  5. Feb 4, 2020

    Skills Over Tools, People Over Certificates

    Product management advice often focuses on mastering tools, but tools are just a means to an end. Spending too much time on them can distract from what matters most—understanding customers and solving...
  6. Apr 5, 2017

    The benefit of a small product team

    In an organisation, when a decision to create a new product is made, there is a high chance that one of the existing teams will be allocated to the task right away. Management expectation is always hi...
  7. Mar 14, 2017

    Creating Successful Products in a Corporation

    How do you go about improving your chances of creating a successful product in a corporation? Have you ever tried to create a new digital product in a large corporation? You have? Well then, you know...
  8. Mar 14, 2017

    Running Lean: Forget the business problem...for now

    Often in companies of different sizes, the product team is either forced, or voluntarily switches, to ‘solution mode’ hoping to solve a business challenge. A much better way forward is to fully unders...
  9. Mar 1, 2016

    The First 2 Weeks in a Product Role

    Starting a new job is often thrilling and overwhelming. Like a rollercoaster ride, I get pumped up and excited to get on but also my heart starts pounding and palms get sweaty. Do you get the same fe...
  10. Dec 21, 2015

    Building a Thinking Team Culture

    When a product leader decides to forge a new feature or even build a new product it’s a good idea to brief the team and draw a couple of diagrams on a whiteboard. What does your team do next though? I...